HELP! DESPERATE! Not a developer but an end-user. Trying to access data from my bank and receive pop-up that sez "THIS SCRIPT REQUIRES THAT JQUERY.JS BE LOADED FIRST". Cannot see data. Bank sez it's an IE or Firefox setting that is wrong (I've tried both - get same message). I suspect it's something at the bank end but can't prove it. Have downloaded and installed Java 7u21 TWICE, cleared all relative cache, made all the setting changes suggested by the bank and still get pop-up message.
Appreciate any help you care to provide and thanks in advance for any help provided.